Edith D. Dorsey, PhD, Honored for Achievements in Health Care Business Advancements

Dr. Dorsey merges clinical and business expertise in support of industry improvements

LOGANVILLE, GA, June 16, 2022 — Edith D. Dorsey, PhD, has been included in Marquis Who’s Who. As in all Marquis Who’s Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.

Dr. Dorsey earned her Bachelor of Science in Nursing from the University of Pittsburgh. After working several years as a registered nurse, Dr. Dorsey quickly realized that she could contribute more to others and the world by continuing her education and acquiring business experience to compliment her clinical expertise.

Regarding Dr. Dorsey’s education, she received an MBA from the University of Phoenix and has a Ph.D. in Business Administration with a specialization in Leadership & Organizational Development from North Central University. Dr. Dorsey’s leadership research was described as “ground-breaking.” Dr. Dorsey received high scholastic recognition from two international honor societies during her doctoral program. Dr. Dorsey has also completed advanced leadership studies at Wharton and Harvard. Dr. Dorsey is a Certified PMP (Project Management Institute), Certified Scrum Master (Scrum Alliance) and holds a Six Sigma Black Belt (American Society for Quality).

With respect to Dr. Dorsey business experience, she is an accomplished senior executive with close to 40 years of operations experience in corporate America, along with being the President, Chief Executive Officer and Founder of EDD Consulting, LLC. As a consultant, Dr. Dorsey partners with companies facing challenges related to people, processes, and technology. Dr. Dorsey is currently working for GuideStone Financial, a faith-based organization, as the Principal Experience and Innovation Champion. In this role, her mission is to bring to market disruptive (first-mover) healthcare solutions only offered by GuideStone.

Prior to GuideStone, Dr. Dorsey was the Vice President of Claims Enterprise Operations at Delta Dental, Vice President of National Claims Administration at Kaiser Permanente, and Senior Vice President of Operations at UCare (Calls, Claims, Enrollment, Billing, and Exchange). Earlier in Dr. Dorsey’s career (2001 – 2011), she moved through five very high-profile and demanding executive level leadership roles at United Healthcare, developing an enviable track record of personal performance in turnarounds, systems initiatives, customer service, and business planning while bringing enterprise-wide solutions to operating problems.

Much of Dr. Dorsey’s career has been spent in senior leadership roles where she has made game-changing contributions in planning, reengineering business processes, systems development, cost reduction initiatives, and business transformations; all focused on increasing efficiency, mitigating potential losses, and improving profits. Dr. Dorsey is skilled at managing complex operational, organizational and risk management challenges. She brings an understanding of both the technical and operating sides of business issues that enables her to solve complex problems and think “outside-the-box” when new solutions are required. Her unique blend of analytical strengths, communications skills, financial experience, and leadership abilities have equipped Dr. Dorsey to be a strong contributor in a variety of top leadership roles.

Dr. Dorsey is regarded as a “full spectrum leader” – one who shapes the future, delivers results, energizes the team and builds strong relationships. Over the course of her career, Dr. Dorsey has helped organizations and individuals solve hundreds of complex work place problems. A noteworthy accomplishment was when Dr. Dorsey achieved the highest employee engagement scores at two Minneapolis-based companies. After achieving the highest employee engagement scores, Dr. Dorsey realized the most effective problem solvers not only focus on facts and data, they also truly value people and their contributions. Understanding that problem solving includes the need for emotional intelligence and developing relationships, Dr. Dorsey recently wrote a five-star rated book on Amazon titled “DANCE your way to happiness: Accomplish more in the workplace with an easy problem-solving methodology.” Dr. Dorsey seeks to leave a legacy of leaders and problem solvers, along with widening her readership by distributing the book to college students and professionals who could benefit from her expert business guidance.

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